Privacy Policy

At Luxury Auto Ren ("we", "our", "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website https://www.luxuryautoren.com ("Website") and our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, etc.
• Booking Details: Pickup/drop-off locations, trip duration, date/time, vehicle selection.
• Payment Information: Credit/debit card or payment gateway details (processed securely by third-party services).
• Technical Data: IP address, browser type, operating system, device information, and usage patterns.

2. How We Use Your Information

Your information is used to:

• Process bookings and payments
• Communicate with you about bookings or support
• Improve our website and services
• Comply with legal or regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal data. We may share your data with:

• Trusted third-party service providers (e.g. payment processors, cloud hosting providers)
• Drivers or affiliates necessary to fulfill your booking
• Law enforcement or regulatory authorities, when legally required

4. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and track website usage. You can disable cookies via your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for data processing (where applicable)
• Object to data processing or request data portability

To exercise these rights, please contact us.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.